Privacy Policy

We as Capstona® (“Capstona”, “we”, “us” or “our”), are committed to protecting your information and privacy. We would like you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.capstona.com (“Site”) or through other sources and methods described below.

Capstona will strive to appropriately handle and protect the personal information (including personal information provided by you that it acquires in accordance with this Privacy Policy). Please review this Privacy Policy before sharing any information with us.

Personal Information:

Personal Information identifies you as a natural person and the term used herein is in relation to an identifiable natural person. We may collect and process the following Personal Information:

Contact information such as name, gender, occupation/profession/job title, address, telephone/mobile number, email address, or any other information that may enable identification of specific individuals;
Business contact information such as company name, address, telephone/mobile number, fax number, and email address;
Payment, transaction, or other billing-related information;
Messages, comments, etc. either through our Site or when you directly get in touch with us via email, telephone, or other channels;
URLs of webpages visited;
Information relevant to event attendance;
Information that by itself does not enable identification of specific individuals, but that can be collated with other information and thereby enable identification of specific individuals.

How we collect Personal Information:

When you register with us for newsletters, seminar, webinars, services or events;
During your visit to our company showroom(s) or those of our authorized dealer(s);
Through services we may provide to our clients;
Information gathered when you enter into a contractual agreement for products or services;
Through information or databases available in the public domain;
Through third-party social media platforms;
Referral sources;
When event sponsors share the information with us.

Other Information:

Further, when you visit this Site, we may automatically collect other information such as information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse this Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to this Site, and information about how you interact with the Site. We refer to this information as “Device Information.”

Analytics:

We use Google Analytics, a web analytics service provided by Google Inc. which uses cookies and similar technologies to collect and analyze information about how users use this Site and report on activities and trends. This analytics service may also collect information regarding the use of other online resources, websites, and apps. You can learn about Google’s practices by visitinghttps://www.google.com/policies/privacy/partners/.

Other technologies:

We use other standard automated technologies, such as web beacons, tags, and pixels, which are electronic files used to record information about how you browse the Site.

How do we use the information we collect?

We use and/or disclose your information as follows:

For legitimate business purposes — including contacting individuals such as our customers and clients, to respond to inquiries and fulfill requests, in connection with providing products and services, for communication in order to build a business or contractual relations as the case may be, for carrying out certain marketing activities, for conducting product or process research, development & data analysis concerning product usage trends, the effectiveness of promotional campaigns, enhancing, improving or modifying our products and services, etc., for security and fraud monitoring purposes, for audits, for events;
To meet our legal and regulatory obligations including complying with applicable laws, protect rights and respond to, and cooperate with, legitimate requests made by competent authorities including law enforcement, and enforcing our legal rights governing our Site, our products, and services, our privacy, safety or property;
To perform a service on behalf of our client who gives us the information;
To our third-party service providers in order to facilitate services they may provide us;
To provide you with target-advertising or marketing and promotional communications by emails or text messaging service, that you may opt-out of at any time by using the unsubscribe links or instructions included at the bottom of our emails or text messages.

Please note:

Service-related emails or communications will however continue to be sent irrespective of any opt-out requests.

You may choose to disclose Personal Information on profile pages, chats, comment sections, message boards, or other means by which you are able to post content, including on, but not limited to, our social media pages and social areas of our Site, where any information you post or disclose may become public, which you may please note.

Where do we store Personal Information?

All Personal Information we have about you is stored on secure servers operated by Capstona’s third-party service providers. These third-party service providers have access to your Personal Information needed to perform their functions but may not use it for other purposes. Capstona shall strive to ensure that these third-party service providers will only process your personal data in accordance with this Privacy Policy and applicable laws.

How long do we retain information?

We generally retain information for as long as needed or relevant to the above purpose(s) or as permitted in light of the above purpose(s) for which it was obtained and consistent with applicable laws. Information may persist in copies made for backup or business continuity purposes indefinitely. We may carry out periodic data reviews of this information to ensure that it is up to date and accurate.

“Do Not Track” Requests:

We do not respondent to “Do Not Track” requests or alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Third-Party Services:

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating any website or service to which our Site may link. The inclusion of a link does not imply endorsement of the linked website, product, or service by us.

We may provide links to other third-party websites or resources that are not part of our products or services. We do not control these websites or their privacy practices, and any information you provide to these websites is subject to the privacy policies of those websites and not this Privacy Policy. Visiting any off-Site pages or websites that may be linked to this Site is entirely at your own risk.

Minors:

Our products and services are not directed to individuals under the age of 18 years. This Site is aimed at and designed for, use by adults. We do not knowingly collect from, or solicit information about, minors.

Changes to our Privacy Policy:

We reserve the right to revise, amend, update or modify this Privacy Policy, or any part thereof, from time-to-time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Miscellaneous:

Capstona does not sell, rent or loan your Personal Information to third parties for their own marketing purposes unless you give us consent to do so and where permitted by applicable law. Any information that you give us will be treated with the utmost care and security. Your information will be used as described in this Privacy Policy or any specific product or service related policy of Capstona. In case we wish to use your Personal Information for the purpose(s) not described herein, we will first obtain your consent to do so unless otherwise required by applicable law.

To access, correct, erase or raise inquiries about your Personal Information in our possession and control, you may write to us at the email address given below in the “Contact Us” section.

Contact Us:

For more information about our privacy practices, if you have questions on how Capstona processes your information, or if you would like to make a complaint, please contact us by email at [email protected].